By Appointment Visits

Visits by appointment in advance
Toll-free: 888-200-7820 | 202-470-3030

Phone Hours - Eastern

Monday - Boutique is closed
Tuesday, Wed, Thursday 10:00AM - 6:00PM
Fridays - 11:00AM - 3:00PM
Saturday - 8:00AM - 12:00PM
Sunday - Phones closed
Order Updates/Returns/(Weekdays only)

Consultations/Store Visits

By Appointment in advance

Text Hours

202-643-6372 (MERA)
Tuesday to Friday- 11:00AM - 5:00PM, EST
Allow up to 1 hour response time. Appointments, Scheduling or Returns are not handled via text, thank you.



 At Bella Mera please know customer service and client satisfaction is our main priority. We pride ourselves on offering first class service to customer before, during, and after a sale. We're available to answer your questions, give shopping advice, and lend a helping hand.  Should you have any concerns, issues, questions, or requests, be sure to include all the details, style number, designer, event date and other important information below. Please consider browsing our HELP FORUM for fast answers to common questions. 

Related to a recent order? Log in to view your recent Purchases & Custom Orders. Send messages inside your account & we'll reply within 1-2 business days. You can also get your tracking information inside your account.

Looking for tracking? Once we have shipped your order, you will receive an email update with shipping details and a tracking number. You may follow the link in the email to check the estimated arrival of your order. 

Online Veil Consultation: If you need some assistance finding a veil on our website, please fill out our Veil Profile 

Appointment Info: Any visit requests or consultations are submitted online HERE

Return Policy Info: All returns are processed online only HERE