Contact Bella Mera

We love getting to know our customers! We're available to answer your questions, give shopping advice, and lend a helping hand. Be sure to include all the details, style number, designer, event date and other important information we should know. Please consider browsing our HELP FORUM for fast answers to common questions.

 EMAIL 

To send us a message, please complete the form at the bottom of the page or email at Support@BellaMeraBridal.com. We will research your request and respond in 24-48 open business hours. If you do not receive a reply in your inbox, please check your spam filter or junk folder for an email from our customer service team. 

CLICK TO SCHEDULE A CALL

Order Status Call Back - Please have your order# or Name used when placing the order

Product Questions - Get answers about products or pricing

Bridal Party Registrations (New Customers) - Bridal Party Registration Set-Up

    PHONE & APPOINTMENT HOURS (EASTERN)

Tuesday & Wednesday 8AM to 5PM

Thursday 8AM-6PM 

Fridays 8AM to 12PM

Appointment Hours: By Appointment Only 2-4 weeks in advance 

Phone Numbers: 202-470-3030 | Toll Free: 888-200-7820 

You will find that help isn't as far away by phone with the hours listed above. Appointment hours do not reflect phone hours.  

  GEORGETOWN - RETAIL STORE ADDRESS

1200 Potomac Street NW | Washington DC | 20007

Corner of M ST & Potomac | Across from Dean & Deluca

VIEW OUR GEORGETOWN - DC LISTING/DIRECTIONS

ACCOUNT LOG IN

If you have already placed an order, you can log into your account to submit a message 

MANAGEMENT EMAIL 

We work hard to make Bella Mera Bridal a great place to shop, but we aren't always perfect. If you have feedback for us, why not tell the Managers of the company directly? Compliments are welcome, too. Email: Management@BellaMeraBridal.com. Responses are Tuesday to Friday only and if we have made an error, we'll be sure to make it right. Requests on weekends are handled that next Tuesday.

WEBSITE COMMENTS, SUGGESTIONS OR WEB GLITCH?

Have you experienced a technical glitch while visiting BellaMeraBridal.com? Nobody like those, yikes! Please tell us all about it so we can fix it ASAP. Maybe you have a comment or suggestion on how we can serve you better? Did you find everything you were looking for? Are there products or brands you wish we carried? Please send along your suggestions for improving our web site, our product mix or anything else.