Contact Bella Mera Bridal

By Appointment

Customer Phone Hours: Tuesday to Friday (10am to 4pm, Eastern)

Bella Mera Bridal Boutique LLC

 

Most items ship directly from us, on occasion due to rush items/logistics items can be shipped from our partners located in NYC, Texas & New Jersey. Tracking will come for items that may be shipped.

 

Please call for an Appointment

We are not a walk in store

  

Email: Support@BellaMeraBridal.com

We deeply appreciate your interest in Bella Mera Bridal! Drawing upon more than a decade of experience in the field, our dedication revolves around offering unparalleled customer service and ensuring your utmost satisfaction. Here at Bella Mera, we take immense pride in our ability to provide top-tier service to our valued customers. This encompasses addressing your queries, offering shopping guidance, and extending assistance post-purchase. We eagerly look forward to engaging with you and lending our support in every way possible. 

New Orders - Orders can be conveniently placed online at any time, around the clock. In the event that an order cannot be fulfilled or if any issue arises with your new order, you will be promptly notified through your online account or via phone. Upon placing an order, you can access your account to send a message for expedited access to inventory, shipping details, and updates.

Current Customers/Order Updates - If your a current customer who HAS not had your merchandise shipped yet, you can LOGIN TO YOUR ACCOUNT HERE and send a message for faster priority service. You will get a reply from Inventory/Shipping about your current unshipped order.  

Rush orders -  This is an extra service. Rush means that the Manufacturer/Designer cuts or produces your product/order sooner than the normal production or processing time in a much faster time frame. Processing time does not include shipping transit time. If you pay for a 2 week rush and 2 day UPS that would mean, we ship it out within 2 weeks and the method will be 2 day UPS. Rush is a service that is optional and shipping is for freight costs only. READ MORE ONLINE FAQS HERE

Delivered Packages - If your package shows delivered, that is confirmation for us the transaction is completed & delivered. If you cannot locate your package, contact your USPS/UPS carrier post office. We are not responsible for packages that show delivered on the carrier website, you would need to contact the carrier & file a claim. You can contact your local postmaster and ask them to do a GPS of exactly where the package was left. If your package was stolen, please contact your local authorities.  FOLLOW THESE STEPS FIRST HERE

 

LOG IN TO YOUR ACCOUNT